At LaFontaine Automotive Group, our customers are like family. And like you, during these last few weeks we’ve been focused on doing all the things we need to do to keep our families safe and healthy. That means understanding how it affects our customers, employees and local communities, and then making the necessary precautions to our work and operations.
We are closely following the Centers for Disease Control’s (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus.
We have ramped up cleaning services at our stores using hospital-grade disinfectant, and are adding hand sanitizer at the front entrances and in all customer lounges and checkout areas. Sanitizing wipes are near workstations and counters so that staff can keep them continuously cleaned.
We have asked our employees to follow these CDC recommendations, including maintaining a safe distance from all customers and fellow colleagues. Processes include:
- Eliminating customer contact
- Stay home if you are sick, and advise others to do the same.
- Always cover coughs or sneezes with a tissue or sleeve.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Wash your hands often with soap and warm water for at least 20 seconds.
We are keenly aware of the fluid nature surrounding the COVID-19 crisis is creating and it is at the forefront of our conversations and decisions. Our top priority is the safety and well-being of our staff and customers.
Please know that while our sales departments are closed until April 14, our knowledgeable service, parts and body shop employees are ready to assist with any of your service or repair needs. In addition, we will come directly to you and pick up your vehicle for service and return it when completed.
We are ready to hear from you and meet each one of your unique needs. Please reach out to us and tell us how we can help you with your vehicle.
That’s our continued commitment to you as a part of our family.